Privacy Policy

This privacy policy explains how katsubet, operating via katsubets.com, processes and protects your personal information. It applies to all players and visitors interacting with our website. The current policy is effective as of 1 January 2025.

Who We Are

OBSERVE: katsubet is operated by Dama N.V., a company registered in Curaçao with registration number 152125. Our registered office is located at Scharlooweg 39, Willemstad, Curaçao.
EXPAND: As a legal entity, Dama N.V. is licensed (OGL/2023/174/0082) by the Curaçao Gaming Control Board to operate iGaming and casino activities, and delivers online gambling services to clients in Australia and other authorized regions.
REFLECT: For privacy concerns, our appointed Data Protection Officer is reachable by email at [email protected] (for illustrative purposes; since none provided, placeholder used; ensure actual contact availability before publication).

Legal Entity: Dama N.V., Reg. No. 152125 (N.V. - Naamloze Vennootschap)
Registered Address: Scharlooweg 39, Willemstad, Curaçao
Licensing Details: Curaçao Gaming Control Board, iGaming License OGL/2023/174/0082, valid until the end of 2025
Contact (Data Protection): [email protected]

Regional Compliance Note: As an operator serving Australia, katsubet ensures adherence to the requirements of the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), in addition to Curacao licensing obligations.

What Personal Data We Collect

OBSERVE: We collect various categories of data to operate katsubets.com and provide regulated casino services.
EXPAND: This includes data necessary for account management, KYC compliance, financial operations, website optimization, and responsible gambling commitments.
REFLECT: Collection covers direct, technical, and behavioral data, and involves the use of cookies and similar tracking.

Personal Identification Data: Full name, date of birth, address, phone number, email address, identity documents (for KYC/AML), and proof of address.
Account & Profile Data: Username, password (encrypted), account settings, communication preferences.
Financial/Payment Data: Payment card/bank info (masked as per PCI DSS), transaction history, withdrawal/deposit details, tax or other regulatory information where required.
Technical Data: IP address, device identifiers, browser type, operating system, geolocation (where applicable for compliance), access logs.
Behavioral and Usage Data: Betting and gaming history, session data, pages visited, clicks, timestamps, referral info, and in-site navigation events.
Cookies and Tracking: Session and persistent cookies, third-party analytics and marketing cookies (see section "Cookies & Tracking Technologies").

Legal Obligation: Collection is strictly limited to information necessary for legal, regulatory, operational, and security purposes.

Legal Basis for Processing

OBSERVE: Data processing for katsubets.com is governed by Australian privacy requirements and Curacao licensing conditions.
EXPAND: We identify and apply the following lawful bases for all forms of data processing by katsubet.
REFLECT: Every processing purpose is linked to a specific legal ground as per Art. 6 GDPR (where applicable) and APPs (Australia).

User Consent: Your explicit consent for direct marketing communications, cookie/tracking technologies, and, where required, provision of identification data.
Contract Fulfillment: Processing needed to provide our casino services, register your user account, process deposits and withdrawals, manage your gaming activity, and deliver customer support.
Legitimate Interests: Operating katsubets.com securely, preventing fraud and abuse, analyzing service performance, improving the website, ensuring responsible gambling, and marketing (subject to consent and opt-out rights).
Compliance with Legal Obligations: Performing KYC (Know Your Customer) checks, anti-money laundering (AML) measures, verifying age and identity, and maintaining records as required by law or licenses.

Legal Protective Clause: Where processing is based on your consent, you may withdraw it at any time without affecting prior processing. All non-consensual data uses are strictly limited to what is required by law or necessary for providing services.

Regional Compliance Note: All data processing aligns with the Australian Privacy Principles and must satisfy at least one lawful ground as defined under the Privacy Act 1988 (Cth).

Purpose of Processing

OBSERVE: Personal data is processed only for legitimate, clearly defined purposes directly related to operation of katsubets.com for Australian users.
EXPAND: Each processing activity is mapped to specific legal, operational, and user benefit outcomes.
REFLECT: No data is used for purposes incompatible with user expectations or regulatory requirements.

Account Creation and Management: Setting up, verifying, and updating your user profile.
Provision of Casino & Gaming Services: Enabling participation in games, processing bets, handling financial transactions, maintaining transaction security.
Regulatory Compliance: Fulfilling KYC/AML requirements, age verification, and tax or reporting obligations.
Customer Support and Communication: Responding to your queries, providing transactional notifications, and support assistance.
Responsible Gambling Measures: Enabling self-exclusion, monitoring for problematic gambling behaviors, and implementing risk controls.
Improvement & Optimization: Enhancing website functionality, performing analytics and performance monitoring, and debugging.
Marketing and Promotions: Delivering promotional emails and special offers (always subject to your consent and opt-out rights).
Fraud Prevention and Security: Monitoring, investigating, and preventing suspicious transactions, unauthorized account access, and breaches.

Legal Protective Clause: Your data will not be used for automated decisions with legal effect (profiling) without explicit disclosure.

Disclosure & Sharing

OBSERVE: katsubet may share your data only with trusted parties necessary for operational, legal, or regulatory reasons.
EXPAND: Disclosure is subject to strict confidentiality and data protection standards consistent with the Australian Privacy Act and Curacao license terms.
REFLECT: Data is never sold or shared in ways contrary to this policy without your express, informed consent.

Payment Providers: Financial partners handling deposits, withdrawals, and payment processing (e.g., banks, card processors), as required to complete your transactions.
Technical Service Providers: Third parties providing hosting, IT security, analytics, and website optimization support, engaged under strict data processing agreements.
Regulators and Government Authorities: Where mandated by law, licensing, or court order, in connection with audits, investigations, or compliance reporting.
Affiliates & Marketing Networks: Only as necessary for marketing activities, strictly with your consent and compliance with opt-out preferences.
Professional Advisors: Legal representatives, auditors, or consultants in connection with our legal obligations, or in the context of potential business transfers.

Protective Clause: All third parties are contractually obliged to implement appropriate data protection measures. Data disclosure is limited to the minimum necessary and only for specified purposes.

International Transfers

OBSERVE: As an internationally operated casino, katsubet may transfer your personal data outside Australia, including to Curaçao and jurisdictions where technical or support providers are located.
EXPAND: All international transfers are assessed for compliance with Australian law and adequate data protection safeguards.
REFLECT: Transfers occur only where equivalent legal protection is contractually guaranteed or where required by service delivery.

Transfer Regions: Your data may be transferred to Curaçao (company headquarters), EEA/UK (technical support), or other countries with adequate safeguards.
Protection Mechanisms: Standard contractual clauses (SCCs) and data processing agreements are used where required. Technical (encryption) and organizational (access control) measures apply.
User Protections: Transfers comply with the Privacy Act 1988 (Cth) and Australian Privacy Principle 8 on cross-border disclosures of personal information. You retain all data protection rights irrespective of data location.

Data Retention

OBSERVE: katsubet retains personal data only as long as strictly required for legal, contractual, or operational purposes.
EXPAND: Retention periods reflect statutory obligations (including AML/KYC) and best practices within the online gambling sector.
REFLECT: Data is securely deleted or anonymized when retention is no longer required.

Personal Identification and Account Data: Retained for the duration of your active account and for up to 5 years following account closure in line with regulatory and anti-fraud requirements.
Payment and Transaction Data: Retained for at least 5 years as per local compliance rules (including financial record-keeping for taxation and AML checks).
Technical and Behavioral Data: Session and analytics data aggregated or anonymized after 2 years unless required for an open investigation.
Marketing and Communication Data: Retained until consent is withdrawn or for 24 months after last user activity, whichever comes first.
Deletion Procedure: Upon user request (subject to overriding legal retention obligations) or upon expiry of stated periods, data is securely destroyed or fully anonymized.

Your Rights

OBSERVE: As a user of katsubets.com in Australia, you possess strong rights over your personal data under the Australian Privacy Act 1988 (Cth) and applicable international standards.
EXPAND: We are committed to promptly enabling and respecting these rights, subject to legal and licensing considerations.
REFLECT: Users may exercise rights by contacting our Data Protection Officer or using available profile management tools.

Right of Access: Obtain a copy of your personal data and information about its processing.
Right of Correction: Request correction of any inaccurate or incomplete data held about you.
Right of Deletion: Request deletion of your data (right to erasure) where legally permitted and where data is no longer necessary.
Right to Restrict Processing: Request restriction if you contest the accuracy or processing lawfulness of your personal data.
Right to Object: Object to processing for direct marketing or other legitimate interest purposes.
Right to Data Portability: Obtain and reuse your personal information for your own purposes, in a machine-readable format, where technically feasible.
Right to Withdraw Consent: Withdraw marketing consent at any time via your profile panel or by contacting us.

Protective Clause: Some rights are subject to legal exceptions or overriding statutory obligations (such as AML law).

Cookies & Tracking Technologies

OBSERVE: katsubets.com uses cookies and similar technologies to ensure service functionality and improve user experience.
EXPAND: The specific types and purposes are outlined below, together with management options.
REFLECT: Consent is obtained where legally required and opt-out mechanisms are provided for non-essential cookies.

Session Cookies: Temporary cookies enabling essential website functionality (e.g., authentication during your session). Deleted after you close your browser.
Persistent Cookies: Remain on your device for a set time to remember preferences, improve usability, and support security up to 24 months (or user-set duration).
Third-Party Cookies: Set by analytics, marketing, and affiliate networks (e.g., Google Analytics, advertising partners) for measuring traffic and delivering personalised offers. See provider-specific privacy notices for further detail.
Cookie Management: You may refuse cookies or disable non-essential ones via your browser privacy settings, or use the dedicated cookie control panel available on katsubets.com.

Protective Clause: Disabling certain cookies may impact site functionality or your gaming experience. Essential cookies are always enabled for security and site operation.

Data Security

OBSERVE: Our approach to security is multi-layered and aligns with current best practices and legal requirements in both the online gambling and data privacy industries.
EXPAND: Organizational, physical, and technical safeguards are continuously updated and audited by internal and third-party experts.
REFLECT: Only authorized staff with strict confidentiality undertakings may access your data, and only for legitimate, defined purposes.

Encryption: All data transmissions via katsubets.com are secured through SSL (Secure Socket Layer) and TLS protocols. Sensitive data (passwords, payment details) are encrypted both at rest and in transit.
Access Control: Role-based access limitations, unique logins, two-factor authentication for staff, and strict monitoring prevent unauthorized access.
Monitoring and Audits: Regular internal and third-party security reviews, penetration testing, and policy updates are conducted for continued compliance.
Physical and Systemic Security: Secure server hosting, regular software patching, firewall protections, and backup/disaster recovery protocols eliminate or mitigate risks.
Staff Training: Ongoing privacy and cybersecurity training ensures all employees understand their obligations and best practices.

Protective Clause: While we take all reasonable steps to protect your data, no system can be guaranteed fully secure. You are responsible for maintaining the confidentiality of your login credentials.

Complaints & Contacts

OBSERVE: You have the right to make inquiries, exercise your rights, or lodge complaints regarding your personal data processing on katsubets.com.
EXPAND: All queries are addressed by our Data Protection Officer (DPO) per statutory timelines. Regulatory authorities are also accessible for unresolved matters.
REFLECT: Your privacy concerns are treated as a priority, and escalation options are described transparently.

Contact Method: Please direct any privacy-related queries to our DPO via email at [email protected] or use the online feedback form on katsubets.com (where available).
Resolution Procedure: We will investigate your complaint and aim to respond within 30 days. You will receive details regarding results and any remedial action taken.
External Recourse: If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) for independent review or seek legal remedies in your jurisdiction.

Protective Clause: We encourage users to always first contact katsubet directly to resolve any issues amicably and efficiently.

Updates

OBSERVE: This privacy policy may change to reflect service, legal, or regulatory developments affecting katsubets.com or Australian data protection law.
EXPAND: Policy updates are communicated through the website and, where material, via direct user notification.
REFLECT: The most current version is always accessible from the katsubets.com homepage.

Notification of Changes: Users will be informed of substantial updates via email or account notifications at least 7 days before they take effect, unless urgent legal change is required.
Policy Access: The current version of this policy and the date of last revision (1 January 2025) are always published at https://katsubets.com/privacy.

Legal Disclaimer: Continued use of katsubets.com after policy changes signifies your acceptance of the revised terms. Please check this page regularly for the latest updates.