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Terms & Conditions

These Terms govern your relationship with the operator of katsubet, accessible exclusively at katsubets.com, and set out the basis for use of all services provided as of 1 January 2025.

Definitions

  • Operator: Dama N.V., a registered company (number 152125) at Scharlooweg 39, Willemstad, Curaçao, licensed by Curaçao Gaming Control Board (OGL/2023/174/0082, valid until 2025), trading under the brand katsubet, for online casino operation via katsubets.com.
  • User: Any person registering for, accessing, or using any services or features provided on katsubets.com.
  • Player: Any User who holds an active account and engages in gambling activities on katsubets.com.
  • Bet: A monetary or crypto stake placed on a game or event within the katsubets.com platform in accordance with operator rules.
  • Bonus: Promotional credits, spins, or rewards awarded by the Operator subject to specific terms.
  • Wager: The act of staking a sum on a specific outcome within any game offered on katsubets.com.
  • AU: Refers to the Commonwealth of Australia, the predominant region for players addressed under these Terms.
  • KYC: "Know Your Customer" procedures for user identity verification as per applicable AU and Curaçao standards.

Account Registration

Eligibility & Procedure

  1. Age Requirement (OBSERVE): Only persons aged 18 or older may register. Enrolment or play by minors is strictly prohibited and may result in account closure and forfeiture of funds, per AU and international gambling law.
  2. Account Creation Process (EXPAND): Registration requires submission of a valid email address, unique password, personal details, and acceptance of these Terms. All required fields must be completed truthfully and accurately.
  3. Verification (REFLECT): Users must confirm email address and complete ongoing KYC verification, which includes submitting government-issued identification, proof of address, and/or payment method ownership upon request. Accounts may be suspended or restricted pending satisfactory KYC completion, especially in cases of large transactions or suspected irregularities.
  4. User Obligations:
    • Maintain accuracy and completeness of all personal data provided.
    • Keep login credentials confidential. User is solely responsible for unauthorized uses arising from negligent data security.
    • Promptly update any change of personal information.
    • Only one account per player is permitted; duplicate or fraudulent accounts will be closed, with winnings voided.
  5. Regional Compliance Note: Registration from AU is permitted provided User complies with all local legal requirements and these Terms.

Betting & Gameplay Rules

General Betting Principles

  • Bets: All bets must be placed via the User's verified account on katsubets.com. Minimum and maximum stakes are determined per game and are subject to change without notice.
  • Bet Modification & Cancellation: Once confirmed, a bet cannot be cancelled or modified. In case of technical malfunction or manifest error, the Operator reserves the right to void the affected bets and refund stakes.

Gameplay Conduct & Fairness

  • User Conduct: Players must adhere to standards of good behaviour in all interactive features, including live casino chat; insults, discrimination, harassment, or fraudulent activity is strictly forbidden.
  • Technical Integrity: Games are provided using certified random number generators (RNG) where applicable. Any attempts to manipulate outcomes or exploit system loopholes are considered breaches of these Terms and subject to penalties, including account termination and possible legal action.
  • Regulatory Note: All AU-specific regulations on fair play, anti-collusion, and responsible gambling are enforced.

Bonus Terms

Bonus Eligibility & Activation (OBSERVE)

  1. Activation: Bonuses are granted at the sole discretion of the Operator, conditional upon fulfilment of advertised or communicated requirements. Only one active bonus is permitted per User unless otherwise stated.
  2. Wagering Requirements (EXPAND): Each bonus is subject to a prescribed wagering multiple (e.g., x40 of the bonus amount) to be completed within a designated timeframe (typically up to 30 days, or as otherwise specified on katsubets.com). Failure to complete wagering within this period will result in automatic forfeiture of bonus and associated winnings.
  3. Prohibited Behaviours & Games (REFLECT):
    • Bonus abuse-including low-risk betting, "bonus hunting," or collusion-is strictly forbidden.
    • Not all games contribute equally towards wagering requirements; check current bonus details on katsubets.com.
    • Combining multiple promotions or bonuses is not permitted unless expressly authorized in writing.

AU Legal Requirement: Bonus promotions are tailored in compliance with AU restrictions and are not targeted at prohibited player segments (e.g., minors, excluded self-excluded individuals).

Payments & Withdrawals

Deposit Methods & Limits (OBSERVE)

  • katsubets.com permits deposits via credit/debit card, e-wallet, approved cryptocurrency, or any other method as listed on the site. All transaction methods must be owned and controlled by the User.
  • Minimum and maximum deposit limits apply based on method and AU regulatory requirements. Operator may adjust limits to comply with responsible gambling obligations or regulatory restrictions.

Withdrawal Policy (EXPAND)

  • Withdrawal requests are processed using the original deposit method wherever possible and may require additional KYC verification. Withdrawals are generally processed within 24-72 hours, but AU regulations or banking policies may affect timelines.
  • Maximum monthly and daily withdrawal limits may apply. For substantial requests, additional documentation may be required.
  • Operator reserves the right to withhold payments pending resolution of any suspected breach of these Terms or regulatory/anti-money laundering obligations.
  • Forfeitures of winnings shall occur if fraudulent, abusive, or prohibited activity is detected.

Refunds & Fees (REFLECT)

  • Refunds on completed bets are only issued in cases of manifest error, technical malfunction, or as otherwise required by law.
  • Applicable transaction fees are communicated prior to payment confirmation and are borne by the User unless stated otherwise.
  • Bonus funds are non-withdrawable until wagering requirements are met.

Regulatory Compliance: All payments comply with AU anti-money laundering and consumer protection laws, and with Curaçao licensing standards.

Limitation of Liability

Operator's Obligations (OBSERVE)

  • The Operator undertakes to provide accurate, fair, and regularly tested gaming services, in accordance with its Curaçao licence and relevant AU law.

Limitations & Exclusions (EXPAND)

  • Operator shall not be liable for losses resulting from technical failures, delays, network interruptions, or computer viruses, except as required by non-excludable AU consumer law guarantees.
  • Compensation for any claim, regardless of nature, will not exceed the amount of the wager, bet, or transaction in question.
  • Operator is not liable for unauthorized account access or lost credentials unless due solely to Operator's negligence.

Protective Clauses (REFLECT)

  • Users agree to indemnify and hold harmless Dama N.V. and any affiliates from liabilities arising out of their our own breach or unlawful use of katsubets.com.

Intellectual Property Rights

  • All content, software, design, logos, trademarks and other proprietary materials available on katsubets.com are owned or lawfully licensed by Dama N.V., unless otherwise indicated.
  • Any unauthorized copying, reproduction, modification, distribution, or public display of katsubets.com content, in whole or in part, is strictly prohibited.
  • Users may access and use the site solely for personal, non-commercial entertainment purposes.

Privacy & Data Protection

  • Personal information provided to the Operator is processed in accordance with the katsubets.com Privacy Policy and all applicable data protection laws.
  • KYC and transactional data are stored safely and retained only as long as required for business, regulatory, or legal reasons in AU and Curaçao jurisdictions.
  • By using katsubets.com, Users consent to all data processing activities in line with these Terms and the detailed Privacy Policy published on the site.

Changes to Terms

  1. Notification (OBSERVE): Operator will notify Users of any material changes to these Terms by email and/or site banner at least seven days before the effective date, except where immediate modification is necessary for legal or regulatory compliance.
  2. Consent and Discontinuation (EXPAND): Continued use of katsubets.com after notification constitutes acceptance of the updated Terms. Users may discontinue use and request account closure if they disagree with revised Terms.
  3. Review (REFLECT): Users are responsible for regularly reviewing the Terms to remain informed of changes.

Termination & Suspension

Termination by Operator (OBSERVE)

  • Operator reserves the right to suspend, block, or terminate any account where User is suspected of breaching these Terms, violating any law, or engaging in fraudulent, abusive, or prohibited conduct.

Account Closure by User (EXPAND)

  • Users may request closure of their account at any time by contacting customer support. Operator will process requests within a reasonable period as permitted by law.

Procedures & Refunds (REFLECT)

  • Upon termination (by User or Operator), remaining balances, after deduction of bonus funds and unsettled claims, will be returned using the original payment method, subject to successful KYC and legal compliance.
  • Operator will notify the User of suspension or closure and provide reasons except where restricted by law or regulatory investigation requirements.

Governing Law & Jurisdiction

  1. Applicable Law (OBSERVE): These Terms shall be governed by and construed in accordance with the laws of Curaçao, subject to any overriding provisions of mandatory AU law applicable to individual Users in Australia.
  2. Jurisdiction (EXPAND): Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Curaçao. Notwithstanding, Users residing in AU may invoke local consumer law rights where mandatory.
  3. Dispute Resolution Mechanism (REFLECT): Users should first contact customer support for prompt resolution. Should an issue remain unresolved, it may be referred to an approved alternative dispute resolution (ADR) provider recognized by the Curaçao Gaming Control Board, or as required by AU law.

Contact Information

  • Official Website: katsubets.com
  • Mailing & Legal Address: Scharlooweg 39, Willemstad, Curaçao
  • Company: Dama N.V., Registration No. 152125
  • Customer & Legal Contact: Please use the contact form provided on katsubets.com or direct inquiries to the legal department via the official website. (Contact emails or phone lines will be provided on request and published on the site as per regulatory standards)
  • Authorised Representative: Blair O'Connor, for Dama N.V.

Regulatory Note: For additional assistance or information on responsible gambling, AU Users are encouraged to consult relevant local agencies and the operator's responsible gambling resources published on katsubets.com.